Find answers to common questions about our services
You can book an appointment by visiting our "Book an Appointment" page, calling us at +1 (606) 263-7170, or visiting our clinic directly. Online booking is available 24/7 for your convenience.
We accept most major insurance plans including Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, and Medicare. Please contact our insurance department to verify your specific coverage.
Please bring a valid ID, insurance card, list of current medications, medical history records, and any relevant test results or referrals from other healthcare providers.
Yes, we offer telemedicine consultations for certain conditions and follow-up appointments. Please contact us to determine if your consultation is suitable for a virtual visit.
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. We also offer emergency services 24/7.
You can access your medical records through our patient portal online, or by requesting copies at our front desk. We ensure all records are kept secure and confidential.
Yes, we provide 24/7 emergency services. For life-threatening emergencies, please call 911. For urgent but non-life-threatening situations, you can contact our emergency line.
We accept cash, credit cards (Visa, MasterCard, American Express), debit cards, and most insurance plans. We also offer payment plans for certain procedures.